May 8-10, 2017
Huntington Convention Center of Cleveland
Cleveland, OH USA


For conference related questions not answered below, please call:


For sales related questions not answered below, please call 800.525.9154,

For any additional questions not answered below, please call 800-927-5007, customer service.

Frequently Asked Questions (FAQs)

We do not hold waiting lists for full plant tours. If there is a particular tour of interest that is full, you may check with the plant tour desk upon arrival to the conference on May 8th for any cancellation or no-show openings.

You may only register for one plant tour. However, once conference registration begins on May 8th, you may check with the plant tour desk for any available open spots.

Please review our cancellation and substitution policies: Cancellation Policy: Upon written notice of cancellation, through April 3, 2017, registration fees will be refunded minus $100 administration fee. After April 3, 2017, no refunds will be issued. All credit card refunds will be issued to the same credit card used at time of registration. Substitution Policy: Substitution of attendees will be granted only upon written notice until May 3, 2017.


For groups of 10 or more, we can offer a special discounted rate and complimentary meeting space. Please contact Tara Tonsetic at 216-931-9512 or

Your badge will not be mailed to you. It can be picked up along with a conference program and materials during registration hours. Please reference the agenda page for registration hours.

Please reference the plant tours page and your specific tour listing for special dress code instructions.

You can visit the Travel/Venue page anytime to check hotel information. Through our official housing partner, OnPeak, we provide reduced hotel rates and travel discounts for your trip to Cleveland. 2017 travel information will be available in October of 2016.

Monday, May 8..................................... 2:00pm – 6:30pm
Tuesday, May 9..................................... 9:00am – 4:00pm
Wednesday, May 10…………………..........10:00am – 2:00pm

Huntington Convention Center of Cleveland: 1 St. Clair Avenue NE, Cleveland, OH 44114; 216.928.1600;

Most session handouts are included in the Conference APP that each registered attendee will be able to access. Post show, a link will be emailed to all attendees to access handouts for review and printing purposes.

A Conference Agenda will be available in early October, but for a sample of topics from last year, visit our Agenda Page.