May 8-10, 2018
Raleigh Convention Center
Raleigh, NC USA

Workshops

We are finalizing workshop details and will add them to this page when announced. Register today for your earliest choice. You can always switch to a newly announced workshop as space permits.

Pre-Conference Workshops are 3-hour long specialized training sessions focused on best practices to improve processes, people and technology across the manufacturing business. They are designed to give in-depth training on specific topics.

Workshop

Improving efficiency and productivity: An Executive Discussion and Case Study

Tuesday, May 8, 2018
Time: 9:00 am - 12:00 pm.

A commitment to continuous improvement and safety has been the foundation of Milliken & Company’s success. We’ve spent the past two decades scouring the globe to discover the best ways to work. In this session, we’ll discuss our findings and review our holistic approach to operational excellence based upon lean manufacturing concepts.

Learning Objectives:

  • How to challenge existing paradigms by embracing zero-loss thinking in cost, quality, and safety
  • Building and optimizing a performance system vs. launching more initiatives
  • Leveraging the power of operational excellence to deliver on corporate strategy and outperform competition
  • Establishing the business case for change at all levels of the organization

SPEAKERS:

Phil McIntyre
Managing Director
Performance Solutions by Milliken

Total CRM and Manufacturing: A Beginner’s Playbook

Tuesday, May 8, 2018
Time: 9:00 am - 12:00 pm.

Manufacturers work in a complex world, juggling the entire supply chain and managing relationships with employees, independent reps, customers, suppliers, and partners. By improving how these relationships are handled, there is opportunity to streamline your sales process and enhance customer service.

Intelestream, a CRM implementation firm specializing in supporting manufacturers, hosts this 3-hour workshop to dig deep into customer relationship management (CRM) concepts and best practices.

By attending, you will:

  • Learn how a concise CRM strategy can help you streamline operations and improve efficiency
  • Understand how to provide an enriched 360-degree customer view by integrating CRM to your existing ERP systems
  • Explore the CRM maturity framework and how this can positively affect your business
  • Discover how gamification improves employee engagement and drives better selling and service behavior

SPEAKERS:

Jason Green

Jason Green
Founder and Managing Director
Intelestream