Lean management principles can have a tremendous effect on a company’s bottom line. With the collective goal of reducing waste, lean management transforms a company’s culture to focus on improved quality by constantly searching out optimization opportunities. But, for lean to be truly effective, a culture of continuous improvement needs to be adopted throughout an organization, top to bottom. Lean management teaches workers to spot inefficiencies, errors, or potential defects in their daily processes and empowers them to implement their solutions across the organization. In this session, The Raymond Corporation's Keith Ingels will discuss how to approach work and bring value by finding opportunities to make work, processes, and flow better to adapt to customers’ rapidly changing needs. Ingels will talk about process agility and learning to intentionally see past habits and “the way things have always been done” to continuously improve and deliver effective, on time and quality products and services. And Raymond will showcase the importance of staying agile to look beyond what is “good enough” to arrive at what is better. The manufacturer also will provide guidance on how you can become your own best advocate.